Fleet-Parking Integration Service

Accurate vehicle return times.
Automatically.

A license plate recognition integration that captures the precise moment a vehicle arrives and delivers that timestamp directly to your system.

The Challenge

The problem with manual return logging

Return times are currently recorded by agents, which works well, but introduces a known source of inaccuracy.

A typical scenario

A customer returns their vehicle at 11:50, dropping the keys and leaving. The agent is handling another customer and logs the return at 12:15. The rental agreement is charged by the hour. The customer receives an invoice with an extra hour charge. They call to dispute it. The agent has no way to prove the exact return time. The customer is frustrated. A complaint is raised.

👥

Customer complaints

Customers dispute charges they consider unfair. Each complaint takes agent time to investigate and resolve — often ending in a refund to preserve the relationship.

⭐

Damage to satisfaction scores

A disputed invoice is one of the most common triggers for a negative review. Poor scores affect brand reputation and repeat bookings.

🛡️

No audit trail to defend the charge

Without an objective timestamp, the company cannot prove when the vehicle arrived. Disputes are difficult to resolve fairly for either party.

The Solution

Use the licence plate scan as the authoritative return timestamp

When a vehicle enters the parking facility, the LPR camera reads the licence plate. That moment, precise to the second, is the return time. Our service captures it and sends it to your system automatically, before any agent is involved.

⏱️

Objective timestamp

The LPR scan happens the moment the vehicle enters the facility. It is not subject to agent availability, workload, or manual entry timing.

🛡️

Defensible audit trail

Every scan event is logged with the exact time, location, and plate. If a customer disputes a charge, you have an objective record to reference.

⚡

Automatic, no extra work

The timestamp is delivered to your system within seconds of the scan. Your agents continue their normal workflow. Nothing changes for them.

How It Works

From licence plate scan to your system

🚗

Vehicle enters facility

Customer drops off

→
📷

LPR camera reads plate

Precise timestamp

→
📡

Scan event sent to us

Within 1 second

→
🔍

We identify the vehicle

Match to your fleet

→
✅

Return time in your system

Automatic, accurate

What is delivered to your system
Return timestamp
2026-07-04 · 11:50:22
The exact moment the LPR camera read the plate
Licence plate
ZH-123-AB
Matched to the vehicle record in your fleet
Facility
Zurich Parking Nord
The location where the return was recorded
Event type
entry
Distinguishes arrival from departure scans
What Your System Can Do With It

How your rental system uses the scan timestamp

The scan timestamp integrates into your existing rental workflow, it does not replace it.

Primary use case

Accurate billing closure

Use the scan timestamp as the official vehicle return time. If a customer returns the car at 11:50 and billing closes at 11:50, not at 12:15 when the agent processed it, disputes are eliminated before they arise.

Dispute management

Customer dispute resolution

When a customer questions a charge, you can reference the exact scan time as objective evidence. This protects both the customer and the company, and gives your customer service team a clear, defensible answer.

Fleet utilisation

Earlier vehicle availability

Your system knows a vehicle has arrived the moment it is scanned, before the agent logs it. Preparation and cleaning can be flagged earlier, and the vehicle can be made available for re-rental sooner.

More Than Return Times

What else the integration handles

Beyond return time, the same integration manages your parking access automatically.

1

Automatic whitelist management

When a vehicle joins your fleet, we whitelist it across all connected parking operators immediately. When it is decommissioned, it is removed. No emails to parking operators. No manual updates. No access delays.

2

Real-time fleet location data

Every scan event tells your system which vehicle is at which facility and at what time. Your operations team always has an accurate, current view of where your fleet is, without manual check-ins.

3

Single integration, multiple operators

We connect to all your parking operators through one integration on your side. You send us your fleet data once. We distribute it to every operator in the format they require, REST API, SFTP file, or otherwise.

Train Station Parking

Eliminating the paper printout process

At many train station parking facilities, vehicle access is still managed with physical documents.

How it works today
  • ✕ The parking operator requires a list of authorised vehicle plates before allowing access.
  • ✕ Your staff prints a physical list and delivers it to the operator.
  • ✕ When vehicles change, a new printout must be produced and submitted.
  • ✕ At period end, staff manually reconcile the printout against operator records.
With our integration
  • ✓ The operator connects to our service once and receives your fleet list automatically, always current, always accurate.
  • ✓ When a vehicle is added or removed, the operator's whitelist updates immediately. No printout required.
  • ✓ Vehicles are granted or denied access based on the live list, not a document days or weeks out of date.
  • ✓ No reconciliation. No staff effort. No discrepancies.
Integration Philosophy

Integrate once. We handle everything else.

You connect to us once. Every parking operator we add in the future is covered automatically.

Your Rental System

One integration.
Done once.
Never revisited.

→

Our Integration Hub

  • ✓ Handles all formats
  • ✓ REST API adapters
  • ✓ SFTP / CSV batch
  • ✓ New operators added
  • ✓ Retries & monitoring
→
Operator A
REST API
Operator B
SFTP / CSV
Future Operator C
Any format
🔌

You integrate once

One API connection, one webhook endpoint. After go-live, your development team has no further integration work to do.

➕

We add operators for you

When you work with a new parking operator, we build and maintain the connection on our side. You receive their data automatically.

🔄

We absorb all format complexity

Every operator uses a different format, schedule, or protocol. We handle that entirely. You always receive data in one consistent structure.

Getting Started

What your team needs to do

A straightforward technical integration. Typically completed in one to two working days.

1

Obtain your API key

We issue a unique API key for your company. Your team uses this to authenticate all communication with our service.

< 1 hour
2

Connect your vehicle fleet

Call our API with your vehicle licence plates. We immediately register them with all connected parking operators. Bulk uploads supported.

1–2 hours
3

Register a webhook endpoint

Create an HTTPS endpoint on your rental system to receive scan events. We call it within seconds of every LPR scan. Use the timestamp to set return time.

2–3 hours
4

Verify the signature

We sign every webhook request with a shared secret. Your team validates the signature to confirm the event is genuinely from us.

1 hour
5

Test in our sandbox and go live

We provide a sandbox environment for end-to-end testing. We run the first test together before going live.

1–2 hours
Total estimated integration effort: 1–2 working days  ·  We support your team throughout
Pricing

Simple, predictable pricing

A simple per-vehicle fee. No setup costs. No long-term lock-in after the first year.

CHF 3
per vehicle  ·  per month
Minimum commitment12 months
Minimum fleet size100 vehicles
First three monthsNo charge
First 3 months free, prove the value before you commit

Indicative annual cost by fleet size

500 vehicles
CHF 18,000 / yr
1,500 vehicles
CHF 54,000 / yr
5,000 vehicles
CHF 180,000 / yr
In Summary

Everything in one place

⏱️

LPR scan provides an objective, second-precise return timestamp, independent of agent availability or workload.

💶

Billing closes at the right time. Customers are not charged for time beyond their actual return. Disputes decrease.

⭐

Customer satisfaction is protected. Your agents have a clear, factual record to reference when questions arise.

📄

Paper printouts for train station and operator-managed parking are eliminated. Fleet lists are always current and delivered automatically.

🔌

You integrate once. Every new parking operator we onboard is covered automatically, no further development work on your side.

✅

CHF 3 per vehicle per month. First three months at no charge. Integration completed in one to two days.

Get started

Ready to Talk?

Get in touch to discuss your fleet, your parking operators, and how quickly we can have you live.

©2026 Fleet-Parking Integration Service · [email protected]

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